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WE WANT TO BE YOUR PARTNER

Our aim is to liaise between hotels and tour operators agencies, searching for the product that best adapts to individual requirements.

OUR FEATURES

is very gast to editSTRONG PARTNERSHIP

Our good relationship with hotels has enabled us to offer the most competitive wholesale rates.

OUR ACCORDEON

low priceOUR DESTINATIONS

We can offer the best Hotels & Resorts in the most beautiful beaches.

STIVA GENERAL PARTNERSHIP

PRIVACY POLICY

At Stiva General Partnership (“Stiva”) your privacy and personal data are important to us and we will process your personal data in accordance with the applicable legislation in place. By using this website (“Website”), you signify acceptance of this Privacy Policy (“Privacy Policy”). If you do not agree with or you are not comfortable with any aspect of the Privacy Policy, your only remedy is to discontinue use of the Website. We reserve the right to modify this Privacy Policy at any time. Your continued use of any portion of the Website following notification or posting of such changes will constitute your acceptance of those changes.

Stiva, as a brand which includes different companies, has centralised the management of the various aspects related to privacy and the protection of personal data with a single entity responsible for data control. The company in charge of data control is:

Stiva General Partnership
38 Dawson Street 1st Floor,
Dublin, Ireland

If after reading these conditions you have any queries regarding them or the privacy of your personal data, please send an email to [email protected] or a letter to the address above. As the purpose of the email address [email protected] is to address issues of privacy and data protection, please refrain from sending emails of a commercial nature or emails relating to reservations or human resources.

PERSONAL DATA PROTECTION

In accordance with the provisions of the laws in the countries in which we operate, we would like to inform users of this Website, as well as any people who have provided personal information to any company associated with the Stiva brand, that this personal data is processed for the purposes of providing the services you have selected.

A. - Security measures

Stiva is pleased to inform its users that it has adopted the required technical and organisational measures set forth in the regulatory framework which guarantee the security of personal data and prevent its unauthorised modification, loss, processing or access, taking into account the condition of the technology, nature of the data stored and the risks to which they are exposed. All of this is in accordance with the minimum provisions set forth in applicable data protection legislation. However, as no data transmission over the Internet can be guaranteed as 100% secure, we cannot ensure or warrant the security of any information you transmit to us and you transfer the data at your own risk. We endeavour to use appropriate security measures.

B. - Third Party Disclosures

By providing their details to Stiva or to any company associated to Stiva, the users indicate their express acceptance of this Privacy Policy, granting unequivocal consent for the processing of their personal data according to the purposes set forth herein. They also accept that their data may be transferred to relevant third party entities for fulfilment of the obligations pursuant to the service requested or to other Stiva group companies or service providers, and that the data will not be transferred to third parties for any other purpose, without notifying the relevant users. In accordance with applicable law and to ensure appropriate collaboration with the law enforcement and regulatory authorities, the data may also be provided to such bodies.

C. - Rights

Users have the right to request a copy of the information held by Stiva about them. Stiva may charge a fee for this which will not exceed €6.35. Users also have the right to access their data, have changed any inaccuracies in the details Stiva holds about them, the right to object to certain uses of their data and the right to block certain specific uses of their data, by means of a request in writing to the address set out above or by emailing [email protected].

STIVA GENERAL PARTNERSHIP

TERMS AND CONDITIONS

1. GENERAL

  1. This website is operated by Stiva General Partnership (“Stiva”). By accessing and using this website (“Website”), any User of this Website (“User”) hereby undertakes to accept the General Terms and Conditions provided herein below (the “Terms”); therefore, we recommend that the User reads this section carefully and if you do not accept these Terms please do not continue to use the Website. Stiva reserves the right to change, modify, add or delete part of the Terms, without prior notification at any time. All the resources and technical requirements required to access the Website and to use the services must be borne exclusively by the User.
  2. Access to the Website is permitted on a temporary basis, and we reserve the right to withdraw, amend or suspend access to the content we provide on the Website without notice. We will not be liable if for any reason the Website is unavailable at any time or for any period.
  3. From time to time, we may restrict access to some parts of the Website, or the entire Website to different groups of users.

2. EXCLUSION OF LIABILITY

  1. Unless otherwise agreed by us in writing, the material and content displayed on the Website is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, related bodies or companies and third parties connected to us hereby expressly exclude:
    1. all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity; and/or
    2. any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with the Website or in connection with the use, inability to use, or results of the use of the Website, any websites linked to them and any materials posted on them, including, without limitation any liability for:
      1. loss of income or revenue;
      2. loss of business;
      3. loss of profits or contracts;
      4. loss of anticipated savings;
      5. loss of data;
      6. loss of goodwill;
      7. wasted management, office time or personnel time; or any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
  2. In no circumstances will our aggregate liability for any loss or damage suffered by you, arising out of or in connection with these Terms, whether in contract, tort (including negligence) or for breaching statutory duty or otherwise, exceed €100
  3. Nothing in this Clause 2 affects our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation, nor any other liability which cannot be excluded or limited under applicable law.

3. CONTENT LIABILITY

Stiva shall not be held liable for any potential errors or discrepancies that may exist between the printed versions of their documents and the electronic versions thereof published on the Website. The documents and photographs published on the Website may include technical inconsistencies or typographical errors. The information undergoes regular changes, and Stiva may make improvements or changes to the content herein described at any time. Stiva shall not be liable for the truthfulness of any information that it has not created themselves, and shall not be liable under any circumstances whatsoever for damages that may arise from the use of or reliance upon such information. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any user of the Website, or by anyone who may be informed of any of its contents.

4. INDUSTRIAL AND INTELLECTUAL PROPERTY

  1. We are the owner or the licensee of all intellectual property rights in the Website, and in the material and content published on it, including (without limitation) all information and photos accessible through the Website. Those works are protected by copyright and other intellectual property laws and treaties around the world. All such rights are reserved.
  2. In respect of all material and content that you submit to or post on the Website:
    1. you grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, adapt, publish, translate and distribute such material in any media, together with the right to sub-licence such rights; and
    2. you confirm that you have obtained the consent of any individual identified in such material to the posting of the material on the Website.
  3. You may print off a reasonable number of copies, and may download extracts, of any page(s) from the Website for your personal reference.
  4. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
  5. Our status (and that of any identified contributors) as the authors of material on the Website must always be acknowledged.
  6. You must not use any part of the materials on the Website for commercial purposes without obtaining prior written consent to do so from us or our licensors.
  7. If you print off, copy or download any part of the Website in breach of these Terms, your right to use the Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

5. VIRUSES, HACKING AND OTHER OFFENCES

  1. You must not misuse the Website by knowingly introducing viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware. You must not attempt to gain unauthorised access to the Website, in particular non-public areas, the server on which the Website is stored or any server, computer or database connected to the Website. You must not attack the Website via a denial-of-service attack or a distributed denial-of service attack.
  2. By breaching Clause 5.1, you may commit a criminal offence and we may report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Website will cease immediately.
  3. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Website or to your downloading of any material posted on it, or on any website linked to it.

6. PROHIBITED USE

  1. You may use the Website only for lawful purposes. You may not use the Website:
    1. In any way that breaches any applicable local, national or international law or regulation;
    2. in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
    3. for the purpose of harming or attempting to harm minors in any way; or
    4. to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
  2. You also agree:
    1. not to reproduce, duplicate, copy or re-sell any part of any the Website in contravention of the provisions of these Terms; or
    2. not to access without authority, interfere with, damage or disrupt:
      1. any part of the Website;
      2. any equipment or network on which the Website are stored;
      3. any software used in the provision of the Website; or
      4. any equipment or network or software owned or used by any third party.
  3. You may report any activities of any other user which violate applicable laws and/or these Terms by contacting us at [email protected]

7. SUSPENSION AND TERMINATION

  1. We will determine, in our discretion, whether there has been a breach of these Terms through your use of the Website. When a breach of these Terms has occurred, we may take such action as we deem appropriate.
  2. Failure to comply with these Terms constitutes a material breach of the terms upon which you are permitted to use the Website, and may result in our taking all or any of the following actions:
    1. immediate, temporary or permanent withdrawal of your right to use the Website;
    2. issue of a warning to you;
    3. legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;
    4. further legal action against you; or
    5. disclosure of such information to law enforcement authorities as we reasonably feel is necessary.
  3. We exclude liability for actions taken in response to breaches of these Terms. The responses described in these Terms are not limited, and we may take any other action we reasonably deem appropriate.

8. INDEMNITY

You agree to indemnify us and keep us indemnified (including our directors, officers, agents, servants and employees) against all losses, costs, charges, demands, proceedings, damages, actions, expenses and claims howsoever incurred by us as a result of your use of the Website or a breach by you of any of these Terms.

9. LINKING TO THE WEBSITE

  1. You may link to the Website home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
  2. You must not establish a link from any website to any page on the Website other than the Website home page. We reserve the right to withdraw linking permission without notice.
  3. You may not frame, mirror, screen scrape or otherwise reproduce all or any part of the Website on any other site. Unless otherwise authorised in writing by us, you may not suggest any form of association, approval or endorsement of any website on our part.
  4. If you wish to make any use of material on the Website other than that set out above, please address your request to [email protected]

10. LINKS FROM THE WEBSITE

Where the Website contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

11. JURISDICTION AND APPLICABLE LAW

The Irish courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to the Website although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country. These Terms are governed by Irish law.

12. VARIATIONS

We may revise these Terms at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these Terms may also be superseded by provisions or notices published elsewhere on the Website.

13. NOTICES

  1. All notices given by you to us should be sent to us at [email protected]. Subject to and as otherwise specified in these Terms we may give notice to you at the email address you provide to us.
  2. Notice will be deemed received and properly served immediately when posted on the Website, 24 hours after an email is sent.

14. WAIVER

If we fail to insist upon strict performance of any of your obligations under any of these Terms, or if we fail to exercise any of the rights or remedies to which we are entitled under these Terms, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations. A waiver by us of any default shall not constitute a waiver of any subsequent default. No waiver by us of any of your obligations under these Terms shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with Clause 13 (Notice) above.

15. SEVERABILITY

If any of these Terms are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

16. ENTIRE AGREEMENT

  1. These Terms and any document expressly referred to in them and other terms accepted by you in connection with your use of the Website represent the entire agreement between you and us in relation to their subject matter and supersede any prior agreement, understanding or arrangement between you and us, whether oral or in writing.
  2. Both you and us acknowledge that neither you nor us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between you and us except as expressly stated in these Terms.

17. YOUR CONCERNS

If you have any concerns about material which appears on the Website, please contact us at [email protected]

Thank you for visiting our Website.